At Server Warehouse, we value our international clientele and strive to make your purchasing experience as seamless and transparent as possible. When considering the purchase of electronic goods from us, we kindly ask you to take into account the following crucial points:
Compatibility and Standards
Electrical Compatibility: Our electronic products are designed to meet South Africa's 230V and 50Hz electrical standards, with Type M plugs. Please ensure these specifications are compatible with your local standards to avoid any inconvenience.
Warranty and Support
International Warranty Coverage: While we stand behind the quality of our products, international warranty coverage may vary. We encourage you to verify warranty validity in your country prior to purchase.
Support Accessibility: Server Warehouse is committed to providing exceptional after-sales support, although direct support availability might be limited in certain international locations.
Customs, Collection, and Importation
Collection Policy: Please note, international clients are required to arrange for the collection of purchased goods from our premises as we currently do not offer direct shipping services across borders due to the absence of an export code.
Customs and Taxes: Be prepared for potential customs duties and taxes upon importing our products into your country. These additional costs are typically the responsibility of the buyer.
Regulatory Adherence: Confirm that the products comply with your local safety, health, and environmental regulations to ensure smooth customs clearance.
Shipping Considerations
Packaging for Safe Transport: Although direct shipping is not provided, Server Warehouse ensures products are packaged adequately for safe collection and subsequent transportation by your chosen courier service.
Payment and Currency Exchange
Secure Payment Options: We accept a variety of payment methods, each offering security and convenience for our international transactions. Please be aware of any currency conversion fees or fluctuations that may affect your final cost.
Returns and Refunds
Clear Return Policies: Understanding our return policy is crucial, especially since international clients are responsible for return shipping costs under our collection-only arrangement.
Seller and Product Integrity
Reputation: Server Warehouse prides itself on transparency and customer satisfaction. We encourage prospective buyers to review testimonials and feedback from our global customer base.
Quality Assurance: Every product undergoes rigorous quality checks to ensure it meets our high standards and your expectations.
