Compliance and Regulations

Server Warehouse (Pty) Ltd complies with South African legislation, including the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA). This page consolidates our compliance manuals and policies into one place for transparency and accessibility.

Section A: PAIA Manual

Server Warehouse (Pty) Ltd
Registration Number: 2019/184323/07
Date of Compilation: 22/11/08
Date of Revision: 22/11/08

Contents

1. Contact particulars
2. Introduction
3. Guide in terms of section 10 of The Act
4. Facilitation of a request for access to information
5. Information available in terms of other applicable legislation
6. Information automatically available
7. Information available in terms of the Act – On Request
8. General
9. Requesting Procedures
10. Prescribed Fees
11. Protection of Personal Information Processed
12. Availability of the manual

1. Contact Particulars

Head of Business / Information Officer: H.J. van Rooyen
Postal Address: Postnet Suite 2020, X1007 Midstream Ridge, Lyttelton, Gauteng, 0140
Physical Address: 6 Aludra Street, Midstream Ridge
Telephone: (012) 0125044
Email: support.sw@server-warehouse.co.za

2. Introduction

Server Warehouse (Pty) Ltd was incorporated on 12 April 2019 under registration number 2019/184323/07. The company is engaged in the supply of IT equipment and qualifies as a private body as defined in the Act.

3. Guide in Terms of Section 10

The SAHRC provides a guide to assist requesters in exercising their rights. Website: www.sahrc.org.za Telephone: (+27)11 877 3600

Complete PAIA Manual Here

Section B: POPIA Compliance Policy

Effective Date: 1 March 2024

1. Introduction

Server Warehouse (Pty) Ltd is committed to protecting the privacy of all individuals in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

2. Purpose

This policy ensures that personal information is processed lawfully, fairly, and transparently by Server Warehouse (Pty) Ltd.

3. Scope

• All employees and contractors of Server Warehouse
• All clients, suppliers, service providers, and third parties whose personal information we process

4. Information We Collect

• Contact details (email, phone)
• Addresses (business and personal)
• Company and VAT details
• Billing and payment information
• Purchase history
• Device and browser data

5. Use of Information

• To process and deliver orders
• To manage accounts and provide support
• To comply with tax and legal requirements
• To improve our services and website

6. Data Subject Rights

• Access to personal data
• Correction or deletion
• Objection to processing
• Withdrawal of consent
• Lodging a complaint with the Information Regulator

7. Contact Information

Server Warehouse (Pty) Ltd
Email: sales.sw@server-warehouse.co.za
Address: 6 Aludra Street, Midstream Ridge Estate, Olifantsfontein, 1692, South Africa

Full POPIA Policy Here