Timely Payment: To expedite order processing, we kindly request payment from you or your company at your earliest convenience. Swift payments facilitate prompt action on your order.
Product Reservation: Please note that products are not automatically reserved upon order placement. The only way to secure a product is through payment. If a Purchase Order was sent from a company, the products on order will be reserved for 3 days to wait for payment. You can share the Proof of Payment with us.
Payment Deadline: You have a 24-hour window to make the payment; failure to do so may result in order cancellation.
Efficient Processing: Once funds are cleared, we dispatch your product on the next business day. All orders within South Africa will be shipped; collection will be arranged for international clients and details will be provided once payment is received and the order is ready for collection.
Export Note: Please note that SERVER WAREHOUSE (PTY) LTD do not possess an export code and do not export products. Kindly arrange your own shipping and collection from the designated pickup point. Please refrain from dispatching anyone for collection until we provide a confirmed date and time. As we do not store products on-site, arriving without prior notification may lead to inconvenience. Payment of VAT allows for VAT claims at a VAT Refund Agency Office found at borders or ports of entry.
Tax Invoice: You will receive your Tax Invoice upon collection or delivery of the order.
Price Clarification: Prices are tied to the R/$ exchange rate and may change at the time of order. E&O.E.
VAT Registration: If you are a VAT-registered business customer and did not provide a VAT number during the order, please send it to [email protected] before the issuance of the Tax Invoice.