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Frequently Asked Questions

Find answers to common questions about shopping at Server Warehouse. From payments and shipping to returns and discounts, we've got you covered!
What payment methods do you accept?
What payment methods do you accept?
We accept Manual EFT and Credit Card/Debit Card via Peach Payments. For EFT Payment our Bank details are included in your Web Order PDF and email confirmation.
How long does delivery take?
How long does delivery take?
Main centres: 1–3 working days. Outlying areas: 2–5 working days. Delivery times depend on product lead time and courier schedules. We deliver across South Africa. International shipping is not supported; cross-border customers must arrange their own collection.
Can I return a product if I’m not satisfied?
Can I return a product if I’m not satisfied?
Yes, we accept returns within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging. Returns must be arranged at your own cost. If a product is delivered damaged we will carry the cost shipping a new product to you and collect the damaged unit. We do not collect or facilitate international returns or repairs. For South African customers, warranty claims are handled as per the vendor's warranty process. We do not accept returns for change-of-mind purchases.
Do I need to register to place an order?
Do I need to register to place an order?
No, you can check out as a guest. However, registering gives you access to order history and faster future purchases.
Is my personal information secure when shopping on your website?
Is my personal information secure when shopping on your website?
Absolutely. We use encryption technology to protect your personal data and credit card information is secure through our payment gateway partner Peach Payment. Your data is never shared with third parties, ensuring a safe and secure shopping experience.
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            Fast Delivery & Collection
            Major Cities: 1–3 Business Days. Collection available next business day from 13:00. Learn more
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            Pay safely with Visa, Mastercard, EFT. Shop risk-free with 7-day returns on faulty products.
            Learn more - Payments, Learn more - Returns
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            All items are brand new, authentic, and backed by full manufacturer warranty. Learn more

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            Server Warehouse (Pty) Ltd - Online-Only Store (No Walk-ins)
            6 Aludra Street,
            Midstream Ridge, Midstream Estates,
            Olifantsfontein, 1682
            Gauteng, South Africa

            VAT: 4900308679
            Reg No: 2019/184323/07
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